Privacy Policy

1. Introduction Welcome to Trauma Code ("we," "us," or "our"). We are committed to protecting the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website, [https://www.google.com/search?q=YourWebsiteAddress.com] (the "Site"), and use our services provided by Ruth Cox.

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By using our Site, you consent to the data practices described in this policy.

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2. Information We Collect We may collect the following types of information:

• Personal Identification Information: We collect personal information when you voluntarily provide it to us. This includes your name, email address, and phone number when you fill out our contact forms, complete the self-assessment, book a session, or otherwise communicate with us.

• Session & Client Information: As part of providing our services, we collect and maintain confidential notes and information related to your sessions to support your healing journey. This information is treated with the utmost confidentiality.

• Payment Information: When you book a session, payment details are collected and processed by our secure third-party payment processor (e.g., within the Vita booking system). We do not store your full credit card information on our servers.

• Non-Personal Identification Information: We may collect non-personal information about your device and Browse activity, such as your IP address, browser type, operating system, and the pages you visit. This information is used for analytical purposes to improve our website.

• Cookies: Our Site uses "cookies" to enhance your experience. Cookies are small files placed on your device that help the website remember your preferences. You can choose to set your web browser to refuse cookies, though some parts of the Site may not function properly as a result.

 

3. How We Use Your Information We use the information we collect for the following purposes:

• To provide and personalize our services and sessions.

• To manage your account, process payments, and schedule appointments.

• To communicate with you, including sending booking confirmations, reminders, and responding to your inquiries.

• To send you your self-assessment results and related follow-up communications.

• To improve our website, services, and client experience.

• To send periodic emails or newsletters if you opt-in to receive them.

 

4. How We Protect Your Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and session data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

5. Sharing Your Personal Information We do not sell, trade, or rent your personal identification information to others.

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, such as:

• Wix: Our website hosting and automation platform.

• Vita: Our client management and booking system.

 

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

6. Your Data Protection Rights You have certain rights regarding your personal information, including:

• The right to access: You can request copies of your personal data.

• The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.

• The right to erasure: You can request that we erase your personal data, under certain conditions.

To exercise any of these rights, please contact us at the email address below.

 

7. Changes to This Privacy Policy We have the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

 

8. Contacting Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Ruth Cox Trauma Code ruth@trauma-code.com